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RPL Sample for ICT Support Engineer

This ACS RPL Report Sample was created by our skilled ICT writers for the position of ICT Support Engineer. The Australian Computer Society (ACS) has previously received this report and given it a favourable review.
Utilising this sample only for reference is what we advise. You will have access to the full ICT Support Engineer RPL report after downloading it. The two main elements of this sample are the Project Report Forms and the Key Areas of Knowledge. The precise instructions provided by ACS must be followed when filling out the ACS RPL Project Report Form.
Key Areas of Knowledge:
As an applicant, you must clearly demonstrate how your professional experience and academic background align with the selected ACS Key Areas of Knowledge. Be specific in describing how, where, and in what context you acquired this knowledge throughout your career.
Sample ACS RPL Report for ICT Support Engineer– Project 1:
“Designing, Implementing, and Maintaining Company’s ICT Infrastructure at Trinity Biotech plc”
Sample ACS RPL Report for ICT Support Engineer – Project 2:
“Delivering Network Security and Monitoring System Performance at ABB Ltd.”
ICT Support Engineer Project 1
Project Name: “Designing, Implementing, and Maintaining Company’s ICT Infrastructure at Trinity Biotech plc”
The first RPL Project Report showcases our client’s work on the project titled “Designing, Implementing, and Maintaining Company’s ICT Infrastructure at Trinity Biotech plc.” In this role, the client was responsible for the following key duties:
Planning and conducting quality audits, as well as reviewing and evaluating relevant documents, data, and systems.
Spotting the flaws and possible areas of risks in order to adhere to the introduced procedures and requirements.
Recommending corrective actions and enhancements to address non-compliance issues identified through process audits and monitoring activities.
Assisting in the diagnosis, testing, and resolution of technical problems and system malfunctions.
Developing and delivering technical guidance and training related to application software and operational procedures.
ICT Support Engineer Project 2
Project Name: “Delivering Network Security and Monitoring System Performance at ABB Ltd.”
The second RPL Project Report outlines our client’s involvement in the project titled “Delivering Network Security and Monitoring System Performance at ABB Ltd.” During this project, the client carried out the following responsibilities:
Exploring, studying and fixing various technical problems pertaining to desktops, software, hardware, printers, internet connectivity, email systems, databases, operating systems, and security infrastructures, as well as activities related their set up, maintenance, fixes and upgrades.
Examining the system architecture of the organization and give a piece of advice on how it could be optimized in regards to its current and future solutions in hardware and software.
Preparing and testing technical literature, including maintenance records, system specifications, technical reports and user manuals, operational guides and procedural documentation.
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